Mac Desk Top Manual

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Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Setting System Display Preferences on a Mac. The first step to getting your displays configured correctly is making sure that your system display preferences are set up properly. Before you begin, connect your primary output to your computer. Setting up the Stage Display will be discussed later in this manual.

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  • Enable Sharing on each Mac you want to access remotely: 1. While still in the Back to My Mac tab, click Open Sharing Preferences. Page 5 Using Back to My Mac Once your Mac and home network are set up, using Back to My Mac is simple. The Finder displays your remote Mac computer(s) in the sidebar where you can connect with a click.

Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

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  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on HockeyApp. Want to check it out? Go to Microsoft Remote Desktop for Mac and click Download. You don't need to create an account or sign into HockeyApp to download the beta client.

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If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, click Microsoft Remote Desktop Beta at the top, and then click Check for updates.

Add a Remote Desktop connection

To create a remote desktop connection:

  1. In the Connection Center, click +, and then click Desktop.

  2. Enter the following information:

    • PC name - the name of the computer.
      • This can be a Windows computer name (found in the System settings), a domain name, or an IP address.
      • You can also add port information to the end of this name, like MyDesktop:3389.
    • User Account - Add the user account you use to access the remote PC.
      • For Active Directory (AD) joined computers or local accounts, use one of these formats: user_name, domainuser_name, or user_name@domain.com.
      • For Azure Active Directory (AAD) joined computers, use one of these formats: AzureADuser_name or AzureADuser_name@domain.com.
      • You can also choose whether to require a password.
      • When managing multiple user accounts with the same user name, set a friendly name to differentiate the accounts.
      • Manage your saved user accounts in the preferences of the app.

  3. You can also set these optional settings for the connection:

    • Set a friendly name
    • Add a Gateway
    • Set the sound output
    • Swap mouse buttons
    • Enable Admin Mode
    • Redirect local folders into a remote session
    • Forward local printers
    • Forward Smart Cards

  4. Click Save.

To start the connection, just double-click it. The same is true for remote resources.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate .RDP files.

  1. In the Connection Center, right-click the remote desktop.
  2. Click Export.
  3. Browse to the location where you want to save the remote desktop .RDP file.
  4. Click OK.

Use the following steps to import a remote desktop .RDP file.

  1. In the menu bar, click File > Import.
  2. Browse to the .RDP file.
  3. Click Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

  1. In the Connection Center click +, and then click Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Click Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, click Preferences > Gateways.
  2. Click the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, click Settings > Accounts.
  2. Click Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Tap Save, and then tap Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

  1. In the Connection Center, click Preferences.
  2. Click Resolution.
  3. Click +.
  4. Enter a resolution height and width, and then click OK.

To delete the resolution, select it, and then click -.

Displays have separate spacesIf you are running Mac OS X 10.9 and disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the remote desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

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Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (e.g.: Copy = Ctrl + C).
  • The function keys can be activated in the session by pressing additionally the FN key (e.g.: FN + F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

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By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well. If the OS keyboard locale is not used, check the keyboard setting on the remote PC and changing the setting manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now this authentication model with the Mac client.

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Important

Custom authentication and authorization models before Windows 8.1 are not supported, although the article above discusses them.

To learn more about this feature, check out http://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.

Frequently Asked Questions

  1. Customers who purchased and registered a copy of Parallels Desktop 14 for Mac from the Parallels Online Store or an authorized reseller on or after August 1, 2019 through October 31, 2019, are eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge, subject to certain conditions. For details on the Tech Guarantee 2019, please visit the Tech Guarantee page.
    Note: If you have a subscription for Parallels Desktop for Mac, Parallels Desktop for Mac Pro Edition, or Parallels Desktop for Mac Business Edition, you can upgrade Parallels Desktop to the latest version with the license you own. Download and install Parallels Desktop 15 and use your subscription license for activation.
  2. You should receive your upgrade key within 7 days after the new version of Parallels Desktop for Mac becomes available. The upgrade key will be sent to the email that was used for registration of your Parallels Desktop 14 for Mac license.
    If you have not yet registered your copy of Parallels Desktop 14 for Mac, please register it in your Parallels account.

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  1. Does Windows come pre-installed with Parallels Desktop for Mac?
    Windows is not included with your purchase of Parallels Desktop for Mac. Windows can be purchased directly from Microsoft or retail stores. Please visit KB 9003 for additional information.
  2. Will Parallels run on my current Mac hardware?
    A full list of system and hardware requirements can be found here.
  3. What is the difference between Home and Pro Editions?
    Visit KB 123296.
  4. What is the difference between a permanent license and a subscription?
    Visit KB 122929.
  5. Can I use my license on multiple Mac computers?
    Parallels licenses are valid only on one Mac per license. For more information, please reference www.parallels.com/about/eula/.
  6. Do you have discounts for Students/Education Staff/offer academic licenses?
    Yes. For more information on Education licenses, please visit KB 113630.
  7. Is there a trial version of Parallels Desktop for Mac I can evaluate before purchasing?
    Yes, Parallels offers a free 14 day trial at www.parallels.com/products/desktop/trial/

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  1. Install or upgrade to the latest version of Parallels Desktop for Mac.
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  2. Install Windows in Parallels Desktop for Mac.
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  3. Migrate my current Windows PC to a Parallels Desktop for Mac virtual machine.
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  4. Register and activate Parallels Desktop for Mac.
    Visit KB 124225.
  5. Launch Windows from Parallels Desktop for Mac.
    Visit KB 115170.
  6. Upgrade my license to Pro Edition
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  7. Install Quicken, MS Office or other software in Windows virtual machine.
    Visit KB 119310.
  8. Learn how to use the Coherence mode.
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  9. Learn how to use the Parallels Desktop sharing tools.
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  1. What is Parallels Toolbox?
    Visit KB 123903 and KB 124200 to learn about Parallels Toolbox for Mac and for Windows.
  2. How can I get Parallels Toolbox?
    See KB 123902 about Parallels Toolbox for Mac and KB 124202 about the Windows version.
  3. How do I install Parallels Toolbox?
    Visit KB 123904 for information on the Mac version, and KB 124183 to learn how to install the Windows one.
  1. How to give more hard disk space to a Windows virtual machine?
    Visit KB 113972.
  2. How can I improve virtual machine performance on my Mac?
    Visit KB 112091 .
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    Visit KB 4841.
  4. Network issues in the virtual machine.
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